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Tourist
Posts: 2
Accepted Solution

My hero 6 doesn't work the ldc, it's all black

It is not water prove, got water inside the front screen, the LCD in back appears only black, and not be possible to use in surface of water, I want you to solve it and fix all the problems, if necessary replace what will need, I have gopro since the hero 4 black and never have this kind of problem. I need it urgently, Than you

Accepted Solutions
GoPro
Posts: 7,769

Re: My hero 6 doesn't work the ldc, it's all black

 

Hi @eduardovitturi

 

So long as all camera doors are closed, the HERO6 Black is waterproof down to 10m (33ft) without a housing. 

 

Please let our Support Team take a look at what happened with your camera. You may contact them via phone or chat. https://gopro.com/help/ContactUs

 

 

Regards,

Ej

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All Replies
GoPro
Posts: 7,769

Re: My hero 6 doesn't work the ldc, it's all black

 

Hi @eduardovitturi

 

So long as all camera doors are closed, the HERO6 Black is waterproof down to 10m (33ft) without a housing. 

 

Please let our Support Team take a look at what happened with your camera. You may contact them via phone or chat. https://gopro.com/help/ContactUs

 

 

Regards,

Ej