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Tourist
Posts: 5
Accepted Solution

My hero 6 doesn't turn on even with charger pluged in

Well,

Everything was ok. Then I left the camera without battery for about a couple of weeks.

Today I tried to use it and the camera doesn't turn on.

I have 3 batteries, all full charged (external charger) and none of then could turn the camera on

 

So I pluged the camera with my mobile charger (2.0A) and nothing too !

 

What could be happening ? The camera was working just fine, it just stayed without battery for about 2 weeks... Is it a problem ???


Accepted Solutions
GoPro
Posts: 7,573

Re: My hero 6 doesn't turn on even with charger pluged in

Hello @grayoasis8235

 

This is really odd and I am also uncertain as to what might have caused the camera to not work. Let our Support team help you with this case. You can reach them via phone or chat through https://gopro.com/help/ContactUs

 

Thanks, 
Marius

View solution in original post


All Replies
Tourist
Posts: 5

Re: My hero 6 doesn't turn on even with charger pluged in

I'M SORRY. IT'S A HERO5 BLACK, NOT A HERO6. TYPO.

 

GoPro
Posts: 7,573

Re: My hero 6 doesn't turn on even with charger pluged in

Hello @grayoasis8235

 

This is really odd and I am also uncertain as to what might have caused the camera to not work. Let our Support team help you with this case. You can reach them via phone or chat through https://gopro.com/help/ContactUs

 

Thanks, 
Marius