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%3CLINGO-SUB%20id%3D%22lingo-sub-269290%22%20slang%3D%22en-US%22%3EMy%20hero%204%20session%20-%20screen%20says%20%E2%80%9Cconnection%20lost%E2%80%9D.%20I%20am%20not%20able%20to%20turn%20camara%20off%20and%20clear%20the%20sc%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-269290%22%20slang%3D%22en-US%22%3E%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-269290%22%20slang%3D%22en-US%22%3E%3CLINGO-LABEL%3EHERO%20Session%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E%3CLINGO-SUB%20id%3D%22lingo-sub-269298%22%20slang%3D%22en-US%22%3ERe%3A%20My%20hero%204%20session%20-%20screen%20says%20%E2%80%9Cconnection%20lost%E2%80%9D.%20I%20am%20not%20able%20to%20turn%20camara%20off%20and%20clear%20th%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-269298%22%20slang%3D%22en-US%22%3EHi%20%3CA%20href%3D%22https%3A%2F%2Fcommunity.gopro.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F82061%22%20target%3D%22_blank%22%3E%40rockystar40175%3C%2FA%3E%2C%3CBR%20%2F%3E%3CBR%20%2F%3EI%20am%20sorry%20to%20hear%20that%20you%20are%20experiencing%20an%20issue%20with%20your%20Hero4%20Session%20camera.%20Please%20be%20guided%20with%20the%20troubleshooting%20steps%20on%20the%20below%20link%3A%3CBR%20%2F%3E%3CBR%20%2F%3E%3CA%20href%3D%22https%3A%2F%2Fgopro.com%2Fhelp%2Farticles%2FSolutions_Troubleshooting%2FCapture-Camera-Connection-Troubleshooting%22%20target%3D%22_blank%22%20rel%3D%22noopener%20noreferrer%20noopener%20noreferrer%22%3Ehttps%3A%2F%2Fgopro.com%2Fhelp%2Farticles%2FSolutions_Troubleshooting%2FCapture-Camera-Connection-Troubleshooting%3C%2FA%3E%3CBR%20%2F%3E%3CBR%20%2F%3EI%20hope%20this%20helps.%20Let%20us%20know%20if%20you%20need%20further%20help.%3CBR%20%2F%3E%3CBR%20%2F%3EV.%3C%2FLINGO-BODY%3E
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Sightseer
Posts: 1
Accepted Solution

My hero 4 session - screen says “connection lost”. I am not able to turn camara off and clear the sc

 

Accepted Solutions
GoPro
Posts: 159

Re: My hero 4 session - screen says “connection lost”. I am not able to turn camara off and clear th

Hi @rockystar40175,

I am sorry to hear that you are experiencing an issue with your Hero4 Session camera. Please be guided with the troubleshooting steps on the below link:

https://gopro.com/help/articles/Solutions_Troubleshooting/Capture-Camera-Connection-Troubleshooting

I hope this helps. Let us know if you need further help.

V.

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GoPro
Posts: 159

Re: My hero 4 session - screen says “connection lost”. I am not able to turn camara off and clear th

Hi @rockystar40175,

I am sorry to hear that you are experiencing an issue with your Hero4 Session camera. Please be guided with the troubleshooting steps on the below link:

https://gopro.com/help/articles/Solutions_Troubleshooting/Capture-Camera-Connection-Troubleshooting

I hope this helps. Let us know if you need further help.

V.