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Sightseer
Posts: 2

My gopro8 red light wont turn off and the gopro is not working

[ New ]

how can i fix this 

Please help me

 


Accepted Solutions
GoPro
Posts: 29,576

Re: My gopro8 red light wont turn off and the gopro is not working

[ New ]

Hi @snowybeach86864

 

Try running the update manually. https://gopro.com/en/us/update/hero8-black

Once done, reset the camera to its factory settings. https://community.gopro.com/t5/en/Reset-Camera-Settings/ta-p/388279

Let us know how it goes.

 

Thanks!

Ej

 

View solution in original post


All Replies
Adventurer
Posts: 14,216

Re: My gopro8 red light wont turn off and the gopro is not working

[ New ]

you already pulled the bat and  inserted it fixed it?  random Bug and issue no one has these issues ask a member or mod when they come in?

Sightseer
Posts: 2

Re: My gopro8 red light wont turn off and the gopro is not working

[ New ]
my gopro8 not working but front red light still on always,
when i put the battery
Adventurer
Posts: 14,216

Re: My gopro8 red light wont turn off and the gopro is not working

[ New ]

red light is the charger, is htat what you're seeing once charge it simply stays that way?  

GoPro
Posts: 29,576

Re: My gopro8 red light wont turn off and the gopro is not working

[ New ]

Hi @snowybeach86864

 

Try running the update manually. https://gopro.com/en/us/update/hero8-black

Once done, reset the camera to its factory settings. https://community.gopro.com/t5/en/Reset-Camera-Settings/ta-p/388279

Let us know how it goes.

 

Thanks!

Ej