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Tourist
Posts: 2

My gopro hero led display won't work

My gopro was working fine and suddenly the led display won't work. The camera will record but doesn't show on display at all. What can I do to fix this situation? The camera is new I bought it to use on our vacation and it worked fine now that we are home the display will not work.

GoPro
Posts: 3,505

Re: My gopro hero led display won't work

 

Hi @megabeach73176

 

Please try to remove and insert the SD card. 

If that won't work try to install a new firmware manually by following this steps: https://gopro.com/help/articles/how_to/Software-Update-Instructions-for-HERO-Cameras

Choose HERO2018 and follow Manual Update Steps. 

 

Regards,

-Jay

Tourist
Posts: 2

Re: My gopro hero led display won't work

I took my gopro back to best buy where I purchased it. They were very helpful. Lot more than gopro support. They replaced the gopro we will see if this one works longer if not I will look for another brand.

GoPro
Posts: 7,408

Re: My gopro hero led display won't work

Let us know how it works out, @megabeach73176. Feel free to post back to share results. Thanks!