My gopro hero led display won't work [ New ]

[megabeach73176]

My gopro was working fine and suddenly the led display won't work. The camera will record but doesn't show on display at all. What can I do to fix this situation? The camera is new I bought it to use on our vacation and it worked fine now that we are home the display will not work.

[jayr3438 · Accepted solution]

Hi @megabeach73176, 

Please try to remove and insert the SD card. 

If that won't work try to install a new firmware manually by following this steps: https://gopro.com/help/articles/how_to/Software-Update-Instructions-for-HERO-Cameras

Choose HERO2018 and follow Manual Update Steps. 

Regards,

-Jay

[jayr3438 · Accepted solution]

Hi @megabeach73176, 

Please try to remove and insert the SD card. 

If that won't work try to install a new firmware manually by following this steps: https://gopro.com/help/articles/how_to/Software-Update-Instructions-for-HERO-Cameras

Choose HERO2018 and follow Manual Update Steps. 

Regards,

-Jay

[megabeach73176]

I took my gopro back to best buy where I purchased it. They were very helpful. Lot more than gopro support. They replaced the gopro we will see if this one works longer if not I will look for another brand.

[mariustanya]

Let us know how it works out, @megabeach73176. Feel free to post back to share results. Thanks!