Ask a Question
GoPro Support Hub Ask a question. Share an answer. Find a solution. Stay stoked.
Announcements
Is your GoPro gear up to date? Check to see If it is on our Update page.
Cameras
Reply
Tourist
Posts: 1

My gopro hero 7 white won't charge.

[ New ]

So, My gopro won't charge. I lost my charger and I'm using another usb-c I have (from Razer hammerhead wireless bt) and I charged it overnight but the battery says that it's on 0%, it turns on for like 30- seconds and the battery symbol in the bottom right says it's on 0% but charging, then it turns off again. when it turns on it wants me to verify the date/time.

GoPro
Posts: 20,534

Re: My gopro hero 7 white won't charge.

[ New ]

Hello, @shad0wagent5. Has the camera not been used for a long time? Which power supply was the camera connected to? Does it output 5V, 1-2A? If the issue persists, it would be best to get in touch with our Support Team for further assistance. 

 

To connect with them, visit https://gopro.com/help/ContactUs . Once there, select "Contact Us" and proceed with either chat or a callback request. Be sure to put in your best contact number.