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Sightseer
Posts: 2
Accepted Solution

My gopro hero 7 black can't be detected by my drone, karma grip and computer

My gopro hero 7 black can't be detected by my drone, karma grip and computer. When it is connected to my computer, it just shpws the settings icon infront of the camera. What seems to be the problem? please respond.


Accepted Solutions
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GoPro
Posts: 17,313

Re: My gopro hero 7 black can't be detected by my drone, karma grip and computer

Hi @duanevince87531

 

Here are some links you can check:

Camera Not Detected On Karma

Camera is not Recognized when Plugged into a Computer USB Port 

 

If it's still the same, please reach out to our Support Team through https://gopro.com/help/ContactUs

Please let them know of the troubleshooting steps taken.
 

 

Thanks!

Ej

View solution in original post


All Replies
Highlighted
GoPro
Posts: 17,313

Re: My gopro hero 7 black can't be detected by my drone, karma grip and computer

Hi @duanevince87531

 

Here are some links you can check:

Camera Not Detected On Karma

Camera is not Recognized when Plugged into a Computer USB Port 

 

If it's still the same, please reach out to our Support Team through https://gopro.com/help/ContactUs

Please let them know of the troubleshooting steps taken.
 

 

Thanks!

Ej