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Tourist
Posts: 7

My gopro hero 6 black won't charge

[ New ]
My GP6 won't charge the battey if you plug the usb c it will charge on in 5 sec then it stop.. But i you charge the battery to an external charger the battery works fine

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GoPro
Posts: 6,097

Re: My gopro hero 6 black won't charge

[ New ]

 

Hi @toughwave53104,

 

Please try to contact our customer support to check it. 

 

Posible it's a hardware issue but they can try some troubleshooting steps for that. 

https://gopro.com/help/ContactUs

Click the link for Phone number and Chat Support. 

 

Regards,

-jay 

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All Replies
GoPro
Posts: 6,097

Re: My gopro hero 6 black won't charge

[ New ]

 

Hi @toughwave53104,

 

Please try to contact our customer support to check it. 

 

Posible it's a hardware issue but they can try some troubleshooting steps for that. 

https://gopro.com/help/ContactUs

Click the link for Phone number and Chat Support. 

 

Regards,

-jay