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Sightseer
Posts: 2
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My gopro hero 5 black over heated and now it has a battery problem

So i had my gopro hero 5 black on a camping trip and left it in my sleeping bag but i forgot to turn it off. When i came back the hero 5 was so hot i couldn't even touch it! Now that it has cooled down and i powered up my gopro with a 100% charged battery it seemed to drain the battery in ~15 min compared to 1.5 hours before the overheat. I tried it with a different battery and the same thing happened. It also has difficulty turning on and sometimes wont turn on at all unless i plug it into my computer! When i record something and edit it there is also this beeping noise in the background with a slight static noise.

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GoPro
Posts: 19,657

Re: My gopro hero 5 black over heated and now it has a battery problem

Hi @matteuss27205

 

What SD card are you using?

See if a manual update will help. https://gopro.com/en/us/update/hero5

Let us know how it goes.
You may also reach out to our Support Team for assistance through https://gopro.com/help/ContactUs   

 

Thanks!

Ej

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Highlighted
Sightseer
Posts: 2

Re: My gopro hero 5 black over heated and now it has a battery problem

 
Highlighted
GoPro
Posts: 19,657

Re: My gopro hero 5 black over heated and now it has a battery problem

Hi @matteuss27205

 

What SD card are you using?

See if a manual update will help. https://gopro.com/en/us/update/hero5

Let us know how it goes.
You may also reach out to our Support Team for assistance through https://gopro.com/help/ContactUs   

 

Thanks!

Ej