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Tourist
Posts: 2

My gopro doesn't turn on

I was taking my gopro with me for holidays, so I packed it but removed the battery to charge it and I didn't put it back until I got my destination so my gopro was with any battery on it for more than a week but before this i made sure everything was OK and everything was OK but when I got my destination I tried to turn on and it never turned on. I need help. I couldn't use it in my holidays this made me sad.
Adventurer
Posts: 9,276

Re: My gopro doesn't turn on

did you try charging again the battery . and any life in the camera with it charging. no mention,

Tourist
Posts: 2

Re: My gopro doesn't turn on

I did, I even tried with my friend's gopro battery but never turned on n my friend's gopro works pretty well with her batteries. So I see the problem is in the camera.
GoPro
Posts: 9,584

Re: My gopro doesn't turn on

Hi @marshmadow

 

Does the camera power on when plugged in directly to a power source?

Check out the troubleshooting steps on 

HERO6 Black Will Not Power On

 

If it's still the same, our Support Team should be able to help you move forward with this concern.

https://gopro.com/help/ContactUs

 

Thanks!

Ej