Ask a Question
GoPro Support Hub Ask a question. Share an answer. Find a solution. Stay stoked.
Announcements
Is your GoPro gear up to date? Check to see If it is on our Update page.
Cameras
Reply
Tourist
Posts: 1

My gopro HERO+ cant update

My gopro HERO7 cant update ive been trying to update it through desktop quik and even though my pc recognized it, quik didnt so i tried it manualy, wrtitten the serial number from my camera and it said me that ive written digits of differend camera. Please help. 

IMG_20200104_221213.jpg
GoPro
Posts: 12,058

Re: My gopro HERO+ cant update

Hi @zdislavp820

 

I am not able to see the serial number clearly from the picture you have attached.

IF it starts with C311 try selecting HERO,

C319 - HERO+

C315 - HERO+ LCD

 

Let us know how it goes.

 

Thanks!

Ej