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Sightseer
Posts: 1

My go pro

Yesterday i went to the beach but my camera don’t was charged in the correct time. That’s ok. I puted her the charge one more time for the correct time, but after this in the other day, I will go to the beach and when I try to used the camera don’t turn on and was totally off. She’s has no signal when I try to turn on or when I try to charge him. When I open the battery case of the camera it was wet.
GoPro
Posts: 3,916

Re: My go pro

 

Hi @boldflame24420,

 

It would be best to contact our customer support team for assistance. 

Just make sure that you have proof of purchase and serial number since they might ask for it.

 

 

Here's the link to contact them: https://gopro.com/help/ContactUs

 

 

Thanks,

-Jay