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Sightseer
Posts: 1

My go pro hero 8 black won’t take photos

[ New ]
My GoPro Hero 8 does not take photos. Whenever the photo setting is turned on, it quickly automatically turns itself onto the video mode - not letting me able to leave it on the photo setting

Accepted Solutions
GoPro
Posts: 26,133

Re: My go pro hero 8 black won’t take photos

[ New ]

Hello @chloeb-c

 

What SD card are you using?

See if resetting the camera will help. https://community.gopro.com/t5/en/Reset-Camera-Settings/ta-p/388279

If it's still the same, try re-flashing the software.

Please follow the steps on https://gopro.com/en/us/update/hero8-black

 

Let us know how it goes.

 

Thanks!

Ej

View solution in original post


All Replies
GoPro
Posts: 26,133

Re: My go pro hero 8 black won’t take photos

[ New ]

Hello @chloeb-c

 

What SD card are you using?

See if resetting the camera will help. https://community.gopro.com/t5/en/Reset-Camera-Settings/ta-p/388279

If it's still the same, try re-flashing the software.

Please follow the steps on https://gopro.com/en/us/update/hero8-black

 

Let us know how it goes.

 

Thanks!

Ej