Ask a Question
GoPro Support Hub Ask a question. Share an answer. Find a solution. Stay stoked.
Announcements
Is your GoPro gear up to date? Check to see If it is on our Update page.
Cameras
Reply
Highlighted
Sightseer
Posts: 1

My go-pro hero 5 black playback jumps and freezes ?

I’ve had my 5 hero black for 6 months,Took it to Mexico for a fortnight.The picture and video quality is excellent.Really pleased with all the features as well.Problem I have is,when I playback the videos,they are a bit jumpy,and freeze a bit as well,Is there an issue with the camera? I use sandisk extreme 64g sd cards.The videos are exellent but they keep stuttering type thing,not all the time,it seems an intermittent problem throughout the videos! Can anyone help! Thanks!

Highlighted
GoPro
Posts: 3,924

Re: My go-pro hero 5 black playback jumps and freezes ?

Hi @farmertom08,

 

Is the playback jerky on the computer or on the camera? What SanDisk Card are you using?

 

Best,

Ryan