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Sightseer
Posts: 1

My go pro Hero 4 wifi button is not working

I have a GoPro Hero 4 Black that i have had no issue with till recently. The wifi button when engaged will not turn on. I hold it down and it comes up the wifi screen, no big deal. So i select turn wifi on, get off the screen and the wifi is still not turned on. I then go back and try and pair my gopro to my App even though i have used it succesfully for the past year, that takes me through the steps and it appears my app is going to connect before it tells me that my password is incorrect (its not). So i go through the steps of resetting my wifi connection, and going back to pair it, that again does not work. Im slowly losing my mind trying to get this up and running. Any help would be greatly appreciated. 

GoPro
Posts: 3,924

Re: My go pro Hero 4 wifi button is not working

Hi @duckaroo,

 

If you are still having some issues with that camera our Support Team may be able to help out. You can get in touch by Phone or Chat: https://gopro.com/help/PKBContactus

 

Best,

Ryan