06-02-2020 11:08 PM
But then the camera doesn’t pop up when I go to each one...stays black..
06-03-2020 06:03 AM
Hello, @dakotah465. Do you get information or display on the camera's front screen? First, make sure that the SD card is inserted correctly. If it happens to e inserted between the Sd card slot and the battery, this puts pressure on the display screen causing it not to work.
If this is not the case, we recommend doing a manual update. Go through the steps under Manual Update here.
Should the screen remain black, connect with our Support team at https://gopro.com/help/ContactUs and they will help you with the next steps.