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Tourist
Posts: 2

My camera only has 1080 and 1440 resolution and I am 100% sure that my camera is a hero 5 black.

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I bought this camera off a friend who barely ever used it and had a crappy 16 GB sd card in it. I recently upgraded to a high speed 4K 128 GB SD that is made for action cameras. Previously with the 16 GB SD card I could only film in 1080 and 1440 and I didn’t have access to any of the advanced settings. I thought the bigger SD card would solve this problem but all it did was give me 8 hours of film time. I also tried to update the camera but there were not any available. If you know anything about this please help.
Thanks.
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GoPro
Posts: 19,815

Re: My camera only has 1080 and 1440 resolution and I am 100% sure that my camera is a hero 5 black.

[ New ]

Hello, @rowan76. The resolution settings available in the camera is not dependent on the card used. The features and functions are based on the firmware installed in the camera. 

 

The details in this support article will help you identify the camera model that you have, and will direct you as to which resolution settings should be available on it.

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GoPro
Posts: 19,815

Re: My camera only has 1080 and 1440 resolution and I am 100% sure that my camera is a hero 5 black.

[ New ]

Hello, @rowan76. The resolution settings available in the camera is not dependent on the card used. The features and functions are based on the firmware installed in the camera. 

 

The details in this support article will help you identify the camera model that you have, and will direct you as to which resolution settings should be available on it.

Tourist
Posts: 2

Re: My camera only has 1080 and 1440 resolution and I am 100% sure that my camera is a hero 5 black.

[ New ]
Thanks for your feedback. That helped a lot