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Sightseer
Posts: 1

My battery won t charge

[ New ]
My Hero 6 Battery won’t charge. The red lights come on for about 5 seconds when I plug it in and then they go out. Charge remains at 1%

Accepted Solutions
GoPro
Posts: 14,905

Re: My battery won t charge

[ New ]

@fresko112, it will be best if you can share additional information with our Support Team. Please reach out to them through https://gopro.com/help/ContactUs to initiate a callback request or chat with one of the representatives.

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Adventurer
Posts: 14,104

Re: My battery won t charge

[ New ]

Do you think its fully charged, that hte gopro show incorrectly?

 

Do you hink the battery has given and that is the issue?

GoPro
Posts: 28,708

Re: My battery won t charge

[ New ]

Hi @bluecave72636

 

Have you tried using another cable/adapter/outlet?

If it's still the same, it could be an issue on the battery or the battery connector.

You may also try the steps on HERO6 Black Will Not Power On

Let us know how it goes.

 

Thanks!

Ej

 

 

 

Tourist
Posts: 2

Re: My battery won t charge

[ New ]

I had this also and i tried go back to all firmware version. Now 1.60 is working fine with all my chargers.. So try get back to version 1.60. 2.01 and 2.10 dont work with me?

With this version i can only charge from my pc USB port. 

Is this strange? Yes very strange. Solve this GOPRO!!!

GoPro
Posts: 14,905

Re: My battery won t charge

[ New ]

@fresko112, it will be best if you can share additional information with our Support Team. Please reach out to them through https://gopro.com/help/ContactUs to initiate a callback request or chat with one of the representatives.