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Reply
Hiker
Posts: 21

Re: My battery cover is not flush, will this be a problem for snorkelling?

I'm on my second Hero6 and both of them had a slight bulge on the battery cover. I think all of them are similar. Here is what mine looks like. I think its normal.

battery_door.jpg
Adventurer
Posts: 10,307

Re: My battery cover is not flush, will this be a problem for snorkelling?

[ Edited ]

Here is my camera.   If I  put a dollar bill flat It may match up, it is not going to be a credit cards  thickness if flat, is htat hte thickness you are having?   If I were to  trust it I find a way to run  water like a que tip  seeing ifany water passes the seal I dry it before I open the door and see if it passes  int othe bat area.   that amount of water will not harm the camera , a full dunk will.  

 

added note I can put pressure down on the door andfeel flex because I am forcing it not super hard but hard enough.  do I ttrust my camera, I never dunked  my hero 6 yet or even my hero 5. only my hero 4 session.

IMG_1909[1].JPG

Hiker
Posts: 90

Re: My battery cover is not flush, will this be a problem for snorkelling?

@fishycomics, if my GoPro looked like that at the battery door I wouldn't consider taking it back; but if it looked like @artztech's GoPro I would have send it without thinking twice. What I think is that they had a bad lot. If the replacement will look like it has a defect I will consider waiting for the GoPro Hero 7 but the thing is I don't know if the battery and the dual charger will be compatible as I already invested in that. Fingers crossed.

Adventurer
Posts: 10,307

Re: My battery cover is not flush, will this be a problem for snorkelling?

I amsure the accesorries will work. as the Hero 7 will be same camera updated firmware and added features, doubt any new hardware installed.

Hiker
Posts: 21

Re: My battery cover is not flush, will this be a problem for snorkelling?

Now I'm starting to get worried about my door cover. Do you guys think its really that bad? Can we get more people post an image how theirs looks like? I wish someone from GoPro would chime in on this. I still have one week to get an exchange but I don't want to get another and find something else wrong with it.

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Hiker
Posts: 90

Re: My battery cover is not flush, will this be a problem for snorkelling?

As you, I have the same worries, but you know what, I will exchange it until I get good unit.

In the picture atached is my battery door and the official chat support told me that is definitely a manufacturing defect and waterprofness is affected by that. If it were a 100 dollars camera I wouldn't have bothered but it's 500 dollars in my country so at this kind of money no manufacturing defect, no matter how small, is acceptable.

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