03-21-2020 11:59 AM
Hello, when i connect camera to PC it is charging normally. Then when i turn i, on camera it says usb connected but nothing happens. I can't copy my files from camera and it won't even update. If i want to copy my files i have to always take SD card from camera and plug it in to PC. When i connect camera to pc it should automaticaly start GoPro Quik but it won't.
Solved! Go to Solution.
04-01-2020 05:39 AM - edited 04-01-2020 05:40 AM
Bought a new USB 3.1 cable and works great now. The cable that came with the GoPro 8 is not a USB 3.0 cable.
Here is what I ordered.From Amazon.
USB C 3.1 Gen 2 to USB A Data Cable, 3.3 ft CONMDEX USB Type C Fast Charging & SuperSpeed Data Cord, Designed for Android auto USB-C M.2 SSD Enclosure and Other High Speed USB Devices
03-21-2020 12:03 PM
Please check your cable first or try to use other computer.
You may also uninstall the USB driver then reinstall it by connecting your camera after removing the driver.
You may also watch this video if your camera appears as MTP device: https://www.youtube.com/watch?v=uem6BbNEj-I