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GoPro
Posts: 3,505

Re: My Hero 7 jumps to burst mode and takes pictures on its own. How do I stop this?

 

Thanks @htb6677,

 

-Jay 

Sightseer
Posts: 1

Re: My Hero 7 jumps to burst mode and takes pictures on its own. How do I stop this?

Same problem at my side, suddenly taking burst photos without touching the camera.... voice control turned on, so i will turn that off
Sightseer
Posts: 2

Re: My Hero 7 jumps to burst mode and takes pictures on its own. How do I stop this?

Same issue. Thought it could be an excess sensitivity on the screen as problem amplifies when plunging the cam underwater. Or maybe just a coincidence...
Sightseer
Posts: 2

Re: My Hero 7 jumps to burst mode and takes pictures on its own. How do I stop this?

I have the same problem!


@rocketmanspc  escreveu:

Whenever I have the Hero 7 in video or single photo mode it will randomly jump to burst mode and take pictures. This happens even though I am not touching the remote, camera or the app on my phone and with no verbal commands. How can I stop this?


 

Sightseer
Posts: 2

Re: My Hero 7 jumps to burst mode and takes pictures on its own. How do I stop this?

same here
GoPro
Posts: 9,511

Re: My Hero 7 jumps to burst mode and takes pictures on its own. How do I stop this?

Hi @hardywater4008

 

Please try resetting the camera to its factory settings.

If it's still the same, proceed with the manual update.

Also, please make sure you are using a recommended SD card.

 

Let us know how it goes.

 

Thanks!

Ej

 

Sightseer
Posts: 1

Re: My Hero 7 jumps to burst mode and takes pictures on its own. How do I stop this?

Mine is doing the same thing, random burst photos, GoPro hero 7
GoPro
Posts: 7,857

Re: My Hero 7 jumps to burst mode and takes pictures on its own. How do I stop this?

Hello @ultrakraut. Have you been able to perform the troubleshooting  steps suggested above? How did it go?