My Hero 7 jumps to burst mode and takes pictures on its own. How do I stop this?

[graytree76514]

Thanks @htb6677,

-Jay 

[mbss]

Same problem at my side, suddenly taking burst photos without touching the camera.... voice control turned on, so i will turn that off

[zabitudo]

Same issue. Thought it could be an excess sensitivity on the screen as problem amplifies when plunging the cam underwater. Or maybe just a coincidence...

[hardywater4008]

I have the same problem!

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@rocketmanspc  escreveu:

Whenever I have the Hero 7 in video or single photo mode it will randomly jump to burst mode and take pictures. This happens even though I am not touching the remote, camera or the app on my phone and with no verbal commands. How can I stop this?

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[hardywater4008]

same here

[aragon1006]

Hi @hardywater4008

Please try resetting the camera to its factory settings.

If it's still the same, proceed with the manual update.

Also, please make sure you are using a recommended SD card.

Let us know how it goes.

Thanks!

Ej

[ultrakraut]

Mine is doing the same thing, random burst photos, GoPro hero 7

[mariustanya]

Hello @ultrakraut. Have you been able to perform the troubleshooting  steps suggested above? How did it go?