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Hiker
Posts: 27

Re: My Gopro Hero6 Does NOT Power ON At All

I tried all these possible solutions. Remember as I said I have 2 Gopro hero5 cameras. The batteries work fine with the other Hero6. So it is NOT a battery [roblem at all

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Nomad
Posts: 165

Re: My Gopro Hero6 Does NOT Power ON At All

Did you try it with the USB C cable to see if any power by itself with NO BATTERY and NO MicroSD Card... Well I'm assuming you did try it already than you have to open and RMA with GoPro and send your unit for Repair or Exchange.

 

Good Luck 

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Hiker
Posts: 27

Re: My Gopro Hero6 Does NOT Power ON At All

Yes I tried all these already.
None of them helped. Soon I will prepare a video and I will let everybody know what is going on with Gopro Hero6 and also with GoPro Support Desk or GoPro Service Center, They Suck :-(
Thank you for your suggestion.

 

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Nomad
Posts: 165

Re: My Gopro Hero6 Does NOT Power ON At All

Well LAST HOPE try and see if you have done this step to see what happen

 

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Hiker
Posts: 27

Re: My Gopro Hero6 Does NOT Power ON At All

Hi Alexl8465
Thank you for all of your suggestions which GoPro Lacks!.
I tried this as well. Not even a clue of life of Gopro. It seems it is totally dead. But no Help from GoPro and No Support at all.

Last thing to do is I will make a video and publish it soon in my Channel (youtube.com/fotoerol) as well.

Thank you again.

 

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GoPro
Posts: 16,067

Re: My Gopro Hero6 Does NOT Power ON At All

Hi @fotografcinet

 

Sorry to hear about what is going on with your camera. I understand that contacting GoPro Support via phone would be quite expensive considering where you are located.  Since it would our Customer Support team who will be able to help you best for this kind of issue, you can try connecting with them through Chat Support here: https://gopro.com/help/ContactUs

 

Should this reply reach you while you are in Hongkong, you can try out this customer support hotline for Hongkong: +85 25 8014585

 

Thanks, 
Marius

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Hiker
Posts: 27

Re: My Gopro Hero6 Does NOT Power ON At All

@mariustanya
I am going to Hongkong in a few days and I will call them and contact them. If you know the location or the address of your GoPro Support or Service Center in Hongkong I would be happy if you can let me know. You can email me at fotografcinet@gmail.com

Thank you

 

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Nomad
Posts: 165

Re: My Gopro Hero6 Does NOT Power ON At All

I just found this on Google

 

GOPRO (International) Ltd

89 Lockhart Road
18/F, Wanchai Central Building
Wanchai Hong Kong
Hong Kong