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Sightseer
Posts: 1
Accepted Solution

My Gopro Hero6 Does NOT Power ON At All

Hello, just bought my Hero 6 a month ago and suddenly it doesn't power on!

I understand that GoPro cameras were built for extreme outdoor activities but how come with just a few weeks used

it just suddenly defective? I used/followed all the steps to try to power on my GoPro but it doesn't, What are my remedies for this? and how can I used my warranty for this?


Accepted Solutions
GoPro
Posts: 4,106

Re: My Gopro Hero6 Does NOT Power ON At All

 

Hi @rockytree37247,

 

Please try to use other cable if you have. 
You can also try to leave your camera charging for at least 30 minutes and check if it will now work. 
If the camera won't show any sign that it is charging you can try to go back to the store for replacement or contact GoPro Customer Support for warranty claim. 

Regards, 

-Jay 

 

View solution in original post


All Replies
GoPro
Posts: 4,106

Re: My Gopro Hero6 Does NOT Power ON At All

 

Hi @rockytree37247,

 

Please try to use other cable if you have. 
You can also try to leave your camera charging for at least 30 minutes and check if it will now work. 
If the camera won't show any sign that it is charging you can try to go back to the store for replacement or contact GoPro Customer Support for warranty claim. 

Regards, 

-Jay