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Tourist
Posts: 2
Accepted Solution

My Gopro Hero 4 Black doesn’t charge and doesn’t turn on

[ Edited ]
Hello, today I try to use my hero 4 black, and when I press the power button, this doesn’t worked it, I thought maybe the battery was empty, so I connected the charger but no lights works so my camera neither is charging. Help please

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GoPro
Posts: 19,720

Re: My Gopro Hero 4 Black doesn’t charge and doesn’t turn on

Hi @cristobalpazg

 

The steps on HERO4 Camera Will Not Power On should help you.

You may also reach out to our Support Team for assistance through https://gopro.com/help/ContactUs  

 

Thanks!
Ej

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Highlighted
GoPro
Posts: 19,720

Re: My Gopro Hero 4 Black doesn’t charge and doesn’t turn on

Hi @cristobalpazg

 

The steps on HERO4 Camera Will Not Power On should help you.

You may also reach out to our Support Team for assistance through https://gopro.com/help/ContactUs  

 

Thanks!
Ej