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Tourist
Posts: 1

My Gopro 7 turn on problem

My gopro 7 black didn't turn on. When I connect with gopro cable it works. But when I try with battery didn't turn on.

 

So I think it's some bettery connection problem. In this case how I fix this problem? Now I'm traveling Dominican Republic. So it's very comoplecated to find somewhere to fix. I'll wait some answer. Thank you

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Adventurer
Posts: 12,191

Re: My Gopro 7 turn on problem

sounds like your battery is the issue

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GoPro
Posts: 14,233

Re: My Gopro 7 turn on problem

Hi @spirydusk11373

 

Sorry for any trouble caused. Our Support Team should be able to look into this.
Please submit a request for a callback through https://gopro.com/help/ContactUs, or initiate a chat conversation with one of the representatives.

 

Thanks!

Ej