My Gopro 6 is not tuning on + while charging LED light is not getting ON and camera heating up

[rapidcave64377]

Hello Gopro,

I had kept my GoPro in charging, while i tried to turn it on it didnt started. i tried it couple of time. i checked it in forum where you guys have suggested to hold the Mode button for 10 sec and other tips but nothing is working out. i thought there might be issue in battary so i purchased new battary but it is still not turning on. it is also heating up while charging and led light is also off so i am not sure why it is getting heated and not showing LED light

kindly reqest for your help.

[aenriquez]

@rapidcave64377, sorry to hear about the trouble. The power or charging issue in the camera can be related to either the charging fault, charging cable, battery problem, or the camera itself. Here are some troubleshooting suggestions that will help resolve this issue: HERO6 Black Will Not Power On

If the issue persists, our Support team will be able to assist you with the next steps. You may reach them by phone or live chat through https://gopro.com/help/ContactUs.