01-27-2019 06:09 AM
My GoPro 5 lost a video clip. I wanted to view a clip taken the previous evening, i found it then the GoPro app on my iPhone launced. I was able to see the clip of a pre-wedding dinner - it said it would save it, now i cannot locate the clip anywhere on m iPhone, the app, my GoPro files on m Mac - nowhere can it be found. This was a very valuable video clip? Any suggestions, Thanks
01-29-2019 03:03 PM
Are you using a HERO5 Session or a HERO5 Black?
Did you get a confirmation that the file was saved completely?
Are all the files still saved on the SD card?
Try using an SD adapter and locate the file.