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Sightseer
Posts: 1

My GoPro is turning on and off no-stop from the moment I turn it the first time

Ey everybody! 

 

I have a problem with my gopro which is turning off and on no-stop from the moment I turn it on the first time. I can't use it.. And I'm forced the eject the battery to stop the "turn off and on procedur".... I tried everything.. Change the battery, the SD card, reformat the SD card, try to turn it on without the SD CARD, do all the updates for the wifi and the logiciel... It's just imposible to us... 

 

Please some help Guys! 

 

P.s it's a GoPro Hero 3

Backpacker
Posts: 1,447

Re: My GoPro is turning on and off no-stop from the moment I turn it the first time

Sorry to hear about that @antev485.

So it sounds or seems as of the camera is having some sort of glitch.

So I'm going to help you with this. First if you didn't mind could you post a video on YouTube and 

reply with a link showing what happens, so I can get a better look for my self.

Also Try going to your settings and turning on quick capture. After that turn the camera off, the

hit the shutter button then it should power its self on, and starts recording after that now push the shutter button again,

and see if the camera stops recording and turns off. If not hold the power button tel it shuts off.

If non of that works. I'll help you completely reset your camera as the next step. 

 

Hope that helps.

Chris.

Tourist
Posts: 3

Re: My GoPro is turning on and off no-stop from the moment I turn it the first time

I have the same problem...

 

Camera keeps rebooting... 

I've used this camera for several years, and few days problem started.

I was using wifi + Android GoPro app for reviewing images. Camera and app conects but i could not get any images.

It turn outs that when i power on my camera, after 4-5s camera just turn off itself, and turn on again (reboot) and it just keeps doing that until battery is plugged out or batteri drains out.

 

I tried to reset camera with mod/shutter buttons combination, that just restarted all settings for camera, and now it's beeping when doing restarting. Did not solve anything.

 

Does not matter whether it does have sd card or not. It just keeps doing reboot.

 

Can someone help please?

GoPro
Posts: 1,755

Re: My GoPro is turning on and off no-stop from the moment I turn it the first time

Hi @besomar

 

I'm sorry to hear that is happening to you when trying to use the camera. Have you tried running a manual update on the camera to see if that helps? If this issue is having to with the firmware, then doing that update could correct the issue for you. It's worth a shot, and please let us know how it goes!

Tourist
Posts: 3

Re: My GoPro is turning on and off no-stop from the moment I turn it the first time

Hi @mattb

 

I have tried manual update....

 

Same problem, camera starts, it says "Updating", and in few seconds, it just restarts and starts all over again...

 

So, it's impossible to update software...

GoPro
Posts: 1,755

Re: My GoPro is turning on and off no-stop from the moment I turn it the first time

I see. That's unfortunate. In that case, I would recommend reaching out to the Support Team. They may be able to help you out with that issue or look at the warranty of the camera. 

Sightseer
Posts: 2

Re: My GoPro is turning on and off no-stop from the moment I turn it the first time

Hi,

 

I have the same problem, my gopro Hero 3 Black edition is turning off and on no-stop, I can't use it.. And I'm forced the eject the battery to stop. I have tried everything, change the battery, the SD card, reformat the SD card, try to turn it on without the SD CARD, do all the updates (manual updates) ... and camera keeps rebooting... also hard reset (with mod/shutter buttons combination)... 

 

I have already contacted GoPro support also, but just to know if someone of you finally fix the problem? what was the solution?

 

thanks!

Sightseer
Posts: 2

Re: My GoPro is turning on and off no-stop from the moment I turn it the first time

I forgot to attached a video from youtube as an example: https://www.youtube.com/watch?v=YKSffmH0Mos