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Sightseer
Posts: 1

My GoPro hero 5 black WiFi issue.

My GoPro 5 black is not letting off any WiFi connection, I’ve tried all resets on phone and camera and it still isn’t working. It’s totally invisible to my phone and iPad. No WiFi or Bluetooth connection available. Could someone suggest anything else?
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GoPro
Posts: 8,970

Re: My GoPro hero 5 black WiFi issue.

Hi @swiftpike53571

 

Please follow these steps:

Perform a factory reset on the camera.

Once it powers back on, remove the battery and wait a few minutes, then reinsert the battery once more and power it back on.

Go through the pairing process once more, and the camera will pair just fine.

 

If it's still the same, you may need to re-flash the software.

Please follow the steps on "Update your camera manually" on this link.

 

Thanks!
Ej