Ask a Question
GoPro Support Hub Ask a question. Share an answer. Find a solution. Stay stoked.
Announcements
Is your GoPro gear up to date? Check to see If it is on our Update page.
Cameras
%3CLINGO-SUB%20id%3D%22lingo-sub-370321%22%20slang%3D%22en-US%22%3EMy%20GoPro%20Hero7%20does%20not%20power%20up%20at%20all%20it%20just%20gets%20hot%20with%20power%20supplied.%20Not%20Stoked.%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-370321%22%20slang%3D%22en-US%22%3E%3CP%3EHello%2C%20My%20GoPro%20Hero7%20does%20not%20power%20up%20at%20all.%20I%20have%20attempted%20ways%20to%20power%20up%20posted%20for%20this%20or%20simular%20isues%20with%20no%20results.%20It%20is%20completely%20dead%20other%20than%20it%20gets%20worm%20or%20hot%20to%20the%20touch%20with%20a%20battery%20installed%20or%20on%20the%20C-cable.%26nbsp%3B%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-370321%22%20slang%3D%22en-US%22%3E%3CLINGO-LABEL%3EHERO7%20Black%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E%3CLINGO-SUB%20id%3D%22lingo-sub-370329%22%20slang%3D%22en-US%22%3ERe%3A%20My%20GoPro%20Hero7%20does%20not%20power%20up%20at%20all%20it%20just%20gets%20hot%20with%20power%20supplied.%20Not%20Stoked.%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-370329%22%20slang%3D%22en-US%22%3E%3CP%3EHi%20%3CA%20href%3D%22https%3A%2F%2Fcommunity.gopro.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F111798%22%20target%3D%22_blank%22%3E%40peters8753%3C%2FA%3E%2C%3CBR%20%2F%3E%20%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3ESorry%20to%20hear%20about%20the%20trouble.%20The%20power%20issue%20in%20the%26nbsp%3Bcamera%20is%20correlated%20to%20either%20the%20charging%20fault%2C%26nbsp%3Bcharging%26nbsp%3Bcable%2C%20battery%20problem%2C%20or%20the%26nbsp%3Bcamera%20itself.%20Here%20are%20some%20troubleshooting%20suggestions%20that%20will%20help%20resolve%20this%20issue%3A%26nbsp%3B%3CA%20href%3D%22https%3A%2F%2Fgopro.com%2Fhelp%2Farticles%2Fsolutions_troubleshooting%2Fhero7-will-not-power-on%22%20target%3D%22_blank%22%20rel%3D%22noopener%20noreferrer%20noopener%20noreferrer%22%3EHERO7%26nbsp%3BWill%20Not%26nbsp%3BPower%26nbsp%3BOn%3C%2FA%3E%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3EIf%20the%20issue%20persists%2C%20our%20Support%20team%20will%20be%20able%20to%20assist%20you%20with%20the%20next%20steps.%20You%20may%20reach%20them%20by%20phone%20or%20chat%20through%26nbsp%3B%3CA%20href%3D%22https%3A%2F%2Fgopro.com%2Fhelp%2FContactUs%22%20target%3D%22_blank%22%20rel%3D%22noopener%20noreferrer%20noopener%20noreferrer%22%3Ehttps%3A%2F%2Fgopro.com%2Fhelp%2FContactUs%3C%2FA%3E.%20Let%20them%20know%20about%20the%20steps%20already%20taken.%3C%2FP%3E%0A%0A%3CP%3E%3CBR%20%2F%3E%20%3CBR%20%2F%3E%20Kind%20Regards%2C%3CBR%20%2F%3E%20Ann%3C%2FP%3E%3C%2FLINGO-BODY%3E
Reply
Tourist
Posts: 1

My GoPro Hero7 does not power up at all it just gets hot with power supplied. Not Stoked.

Hello, My GoPro Hero7 does not power up at all. I have attempted ways to power up posted for this or simular isues with no results. It is completely dead other than it gets worm or hot to the touch with a battery installed or on the C-cable. 

 

GoPro
Posts: 2,786

Re: My GoPro Hero7 does not power up at all it just gets hot with power supplied. Not Stoked.

Hi @peters8753,
 

Sorry to hear about the trouble. The power issue in the camera is correlated to either the charging fault, charging cable, battery problem, or the camera itself. Here are some troubleshooting suggestions that will help resolve this issue: HERO7 Will Not Power On

 

If the issue persists, our Support team will be able to assist you with the next steps. You may reach them by phone or chat through https://gopro.com/help/ContactUs. Let them know about the steps already taken.



Kind Regards,
Ann