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Sightseer
Posts: 1
Accepted Solution

My GoPro Hero 3+ will not turn or charge unless I take the battery out and reinstall it

 

    Every time I need to down load to my computer , turn the camera on or charge it . I need  to take the battery out  and put it back in again.

 

   What's up with that ?

 

Hero 3+

 

   Steve


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GoPro
Posts: 10,064

Re: My GoPro Hero 3+ will not turn or charge unless I take the battery out and reinstall it

Hello @steveg0782

 

It would really such a hassle if you have to keep removing the battery. There maybe an issue with the battery connectors on the camera but we could not be certain until we gather all details. Please reach out to our Support team for further assistance on this. You can connect with them here: https://gopro.com/help/ContactUs

 

Thanks, 
Marius

View solution in original post


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Highlighted
GoPro
Posts: 10,064

Re: My GoPro Hero 3+ will not turn or charge unless I take the battery out and reinstall it

Hello @steveg0782

 

It would really such a hassle if you have to keep removing the battery. There maybe an issue with the battery connectors on the camera but we could not be certain until we gather all details. Please reach out to our Support team for further assistance on this. You can connect with them here: https://gopro.com/help/ContactUs

 

Thanks, 
Marius