11-22-2020 07:20 AM
My GoPro Hero (2018) screen is black[ New ]
My gopro touch screen has turned black. I have tried every way listed yet nothing seems to work. I have tried to reach the gopro support team yet when asked about the product, I couldn't find my product on the list. i would appreciate it if you can help me with this issue.
Hope to hear from you soon.
11-22-2020 04:33 PM
Re: My GoPro Hero (2018) screen is black[ New ]
Hello, @gaweedlol2003. It would be best to continue contacting our Support team. You can choose a different camera model and tell Support about the actual model once connected.
To connect with them, visit https://gopro.com/help/ContactUs . Once there, select "Contact Us" and proceed with either chat or a callback request.
Should you encounter any issue scheduling a callback or a live chat, please ensure that you are not blocking cookies and have your pop-up blocker disabled.