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Sightseer
Posts: 1

My GoPro Hero (2018) screen is black

[ New ]

My gopro touch screen has turned black. I have tried every way listed yet nothing seems to work. I have tried to reach the gopro support team yet when asked about the product, I couldn't find my product on the list. i would appreciate it if you can help me with this issue.

Hope to hear from you soon.

 

Thanks,

Gaweed Elmogy 

GoPro
Posts: 21,776

Re: My GoPro Hero (2018) screen is black

[ New ]

Hello, @gaweedlol2003. It would be best to continue contacting our Support team. You can choose a different camera model and tell Support about the actual model once connected. 

 

To connect with them, visit https://gopro.com/help/ContactUs . Once there, select "Contact Us" and proceed with either chat or a callback request. 


Should you encounter any issue scheduling a callback or a live chat, please ensure that you are not blocking cookies and have your pop-up blocker disabled.