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Sightseer
Posts: 1

My GoPro 7 whites screen is frozen and I can't get it to turn off

 
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GoPro
Posts: 12,772

Re: My GoPro 7 whites screen is frozen and I can't get it to turn off

Hi @boldcreek14628

 

Take the SD card out then try pressing the mode button for 10 seconds.

If it's still the same, let the camera run out of charge.

Fully charge the camera before running a manual update.

Let us know how it goes.

You may also reach out to our Support Team through https://gopro.com/help/ContactUs for further assistance.

 

Thanks!

Ej