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Sightseer
Posts: 2
Accepted Solution

My GoPro 7 black bricked

Hi there...

Few days ago I was out to ride and saw that the all LEDs on the GoPro just glow, I can't turn off the camera, so I take out the battery, when I put it back I have no LEDs indication (blink). Then, at home, I take out the battery and SDcart and try to connect directly to the charger and no reaction...

Don't know what was happened with it...Smiley Frustrated


Accepted Solutions
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GoPro
Posts: 12,282

Re: My GoPro 7 black bricked

[ Edited ]

This is odd, @bravegorge41646. Try this. Remove the battery from the camera and connect the camera directly to a power source (outlet or power bank) using the USB-C cable that came with the package. See if the camera will power on. If it does, it is highly likely that that battery may be faulty.

 

There are troubleshooting steps here for you to try. If the issue persists, our team at https://gopro.com/help/ContactUs will be able to get this sorted out for you. 

View solution in original post


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GoPro
Posts: 12,282

Re: My GoPro 7 black bricked

[ Edited ]

This is odd, @bravegorge41646. Try this. Remove the battery from the camera and connect the camera directly to a power source (outlet or power bank) using the USB-C cable that came with the package. See if the camera will power on. If it does, it is highly likely that that battery may be faulty.

 

There are troubleshooting steps here for you to try. If the issue persists, our team at https://gopro.com/help/ContactUs will be able to get this sorted out for you. 

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Adventurer
Posts: 12,593

Re: My GoPro 7 black bricked

[ Edited ]

try using only  the usb cabe   turn on, does it work,  no bat inside? wait you did that, it is not odd.  Just contact goprohave them call you back or chat the camera gave it happens

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Sightseer
Posts: 2

Re: My GoPro 7 black bricked

Hi @mariustanya 
Thanks for a reply.
I was try the troubleshooting steps before my first message, nothing helps.

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GoPro
Posts: 12,282

Re: My GoPro 7 black bricked

Sorry to hear about that, @bravegorge41646. In this case, let our Support team help you with the next steps.