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Tourist
Posts: 2

My Go Pro Hero 5 Session not turning on after many tries

[ New ]

My GoPro hero session 5 suddenly stopped working while using it outdoors 2 days ago. I tried charging, removing sd card, hard reset but still it won't turn on.


Accepted Solutions
GoPro
Posts: 24,495

Re: My Go Pro Hero 5 Session not turning on after many tries

[ New ]

Hi @xianongtangco

 

Please go over the steps on HERO5 Session Will Not Power On 

If it's still the same, please reach out to our Support Team through https://gopro.com/help/ContactUs

Heads up! Our team is currently working through a volume of contacts, response time may be slightly longer than usual. We appreciate your understanding.

 

Thanks!

Ej

View solution in original post


All Replies
GoPro
Posts: 24,495

Re: My Go Pro Hero 5 Session not turning on after many tries

[ New ]

Hi @xianongtangco

 

Please go over the steps on HERO5 Session Will Not Power On 

If it's still the same, please reach out to our Support Team through https://gopro.com/help/ContactUs

Heads up! Our team is currently working through a volume of contacts, response time may be slightly longer than usual. We appreciate your understanding.

 

Thanks!

Ej

Tourist
Posts: 2

Re: My Go Pro Hero 5 Session not turning on after many tries

[ New ]

Thank you so much.