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Tourist
Posts: 1

My Fusion camera has error "not in spec camera not ready". Manually update didn't work

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Hi dear GoPro Support. My Fusion has an issue. Today I turned it on and saw error on Setting menu - "not in spec camera not ready". I found this error in google, made manually update and when I turned my Fusion on with UPDATE folder on SDCARD1 nothing happend. There wasn't any updating. Camera just turn on as usuall without any updating. So, I can't FACTORY RESET it, can't MANUALY UPDATE and can't connecting to my GoPro Fusion Studio on PC. Can you help, please?

GoPro
Posts: 13,009

Re: My Fusion camera has error "not in spec camera not ready". Manually update didn't work

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Hello @kingvrking. Please contact our Support Team so we can assist you further in resolving this. You may reach out to them through https://gopro.com/help/ContactUs to initiate a callback request or chat with one of the representatives.