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Sightseer
Posts: 2

My Battery is Stuck (Hero 6)

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Hi all,

 

Ive just purchased a new Hero 6 which is nice. Ive tried to change the battery and its stuck. Please can someone help.

 

Thanks


Accepted Solutions
Adventurer
Posts: 13,654

Re: My Battery is Stuck (Hero 6)

[ New ]

Support is not on thissite as you got an answer,  but I will tell you to take something safe to pry the narrow edge some as that will allow  lifting the out hte bat.  I di this all the time and yes H6B is  stubborn.

View solution in original post


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GoPro
Posts: 17,584

Re: My Battery is Stuck (Hero 6)

[ New ]

Hello @lloydturkish

 

Let our Support team assist you with this matter. You can get in touch wit them here: https://gopro.com/help/ContactUs

 

Thanks, 
Marius

Adventurer
Posts: 13,654

Re: My Battery is Stuck (Hero 6)

[ New ]

Support is not on thissite as you got an answer,  but I will tell you to take something safe to pry the narrow edge some as that will allow  lifting the out hte bat.  I di this all the time and yes H6B is  stubborn.

Sightseer
Posts: 2

Re: My Battery is Stuck (Hero 6)

[ New ]

Thanks