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Sightseer
Posts: 1

Multiple problems with my new Hero 7 Black

I used my Hero 7 Black this week for the first time.

The problems I run in to are: It sometimes stops working, the touch screen does not respond anymore.

I can only reset it , with taking out the battery.

Sometimes when I start a recording, it stops recording within 2 seconds by itself.

Sometimes there is nothing to see on the app, while the gopro is connected, you can change settings, but you can’t see an image.

The GPS doesn’t work even though it’s turned on in the settings.

A big dissapointment this camera. I owned a hero 4silver and a hero 6 black and never had problems.

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GoPro
Posts: 15,988

Re: Multiple problems with my new Hero 7 Black

Hi @pilotjim

 

Sorry for any troubles caused.

What SD card are you using?

Please try running a manual update on the camera. https://gopro.com/update/hero7-black

 

 

Thanks!
Ej