03-20-2018 06:42 AM
Mounting fingers are loose[ New ]
I've just gotten a Gopro fusion and I noticed the mounting fingers don't lock securely into the camera.
Am I doing something wrong?? I don't even dare to use it for fear that it will fall off when mounted.
03-20-2018 11:20 AM
Re: Mounting fingers are loose[ New ]
I would be concerned the same way. We do not want any loose part compromising a valued device, especially a new one. Please contact our Support team for help on this matter. Whether it is a lose part that might need replacement, or an issue with the mounting process itself, we'd like our team to directly assist you. You can reach them here: https://gopro.com/help/ContactUs