Mounting fingers are loose [ New ]

[garyk020]

I've just gotten a Gopro fusion and I noticed the mounting fingers don't lock securely into the camera. 

Am I doing something wrong??  I don't even dare to use it for fear that it will fall off when mounted.

[mariustanya]

Hello @garyk020, 

I would be concerned the same way. We do not want any loose part compromising a valued device, especially a new one. Please contact our Support team for help on this matter. Whether it is a lose part that might need replacement, or an issue with the mounting process itself, we'd like our team to directly assist you. You can reach them here: https://gopro.com/help/ContactUs

Best regards, 
Marius