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Sightseer
Posts: 2

Mounting fingers are loose

I've just gotten a Gopro fusion and I noticed the mounting fingers don't lock securely into the camera. 

 

Am I doing something wrong??  I don't even dare to use it for fear that it will fall off when mounted.

 

 

Highlighted
GoPro
Posts: 16,023

Re: Mounting fingers are loose

Hello @garyk020

 

I would be concerned the same way. We do not want any loose part compromising a valued device, especially a new one. Please contact our Support team for help on this matter. Whether it is a lose part that might need replacement, or an issue with the mounting process itself, we'd like our team to directly assist you. You can reach them here: https://gopro.com/help/ContactUs

 

Best regards, 
Marius