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Sightseer
Posts: 3

Missing timelapse mode - gopro silver4

Hello all !

I dont have timelapse mode on my gopro 4.
Never realized it as i never need this mode before... but now that i need it , i cannot find the update for it ( though Capture APP).
Does anyone can help please?
Thanks a lot
Pat
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GoPro
Posts: 15,175

Re: Missing timelapse mode - gopro silver4

 

Hi @patnmanu

 

Please try to run a Manual Update on your camera.
Note: Useful for updating or reinstalling camera software. 

  1. Go to the HERO4 update page.
  2. Under "Other ways to update" at the base of the page, click "Update your camera manually."
  3. Enter your Serial Number and other requested information, click Next Step.
  4. Click "Download Update."
  5. Click "Click here to download firmware."
  6. Follow the steps on the screen for detailed instructions for your operating system.

Once done, check the camera's settings.

Let us know how it goes.

 

If it's still the same, you may reach out to our Support Team for assistance.

https://gopro.com/help/ContactUs

 

Regards,

EJ

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Sightseer
Posts: 3

Re: Missing timelapse mode - gopro silver4

Hello EJ,

Thanks for the help. It seems the manual update is still concerning is latest update , not the older ones. Anyway , will go give a try and let see.
Cheers !
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GoPro
Posts: 15,175

Re: Missing timelapse mode - gopro silver4

 

Hi @patnmanu

 

Though your camera is running on the latest version, re-flashing the software helps in clearing out issues like this.

Let us know if this works on your camera.

 

Thanks,

Ej

Highlighted
Sightseer
Posts: 3

Re: Missing timelapse mode - gopro silver4

Hello EJ,

 

I did both update (manual and automatic), but still could not get the time lapse mode. I will check with the support team then.

Thank for you advices though !

 

Pat 

Highlighted
GoPro
Posts: 15,175

Re: Missing timelapse mode - gopro silver4

 

Sure @patnmanu

 

Feel free to post back regarding the results.

 

Thanks!

Ej