10-06-2020 06:24 PM
Missing Item from my order[ New ]
Order placed, with the following:
FLASH MEMORY, 32GB, EXTREME MICROSDHC UHS-I, SANDISK SDSQXAF-032G-GNMNN
After waiting 3 weeks for 2-3 days shipping, the SD card was not included, so still cannot use the camera or even update the fimrwarre.
No responce from support at all..
I would be very carefull ordering from the Go Pro website!
10-08-2020 04:40 PM
Re: Missing Item from my order[ New ]
Sorry for the delay, @jasonnw. We see your callback request in the system. Our team is currently working through a high volume of contacts so our response time may be slightly longer than usual. Rest assured, we'll follow up with you as soon as possible. Thank you for your patience.