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Tourist
Posts: 4

Missing Footage

When I am doing a long continuous recording there is always about 15 seconds of missing footage inbetween chapters why?

GoPro
Posts: 11,456

Re: Missing Footage

Hi @allenc65642

 

Is this one long recording or several  recordings?

What camera settings were used?

Were you on looping mode?

 

 

Thanks!
Ej

Tourist
Posts: 4

Re: Missing Footage

[ Edited ]

Hi Ej,

 

One recording, I do not believe looping was turned on (I have never selected that or know where to).  The recordings are broken up at 8 min intrevals and it is in between those that about 15 seconds is missing.  My settings have been both 1440 & 1080 @ 60fps Linear and wide I have also used 240fps and 120 fps.

 

Allen

Tourist
Posts: 4

Re: Missing Footage

All of the recordings that this has happend are at least 8 mins long or longer. Thanks

GoPro
Posts: 4,720

Re: Missing Footage

Hi @allenc65642,

 

May I know what camera are you using as well as the brand and model of your SD card. 

Speed of the SD card might affect the files or the file chaptering .

 

Regards,

-Jay 

Tourist
Posts: 4

Re: Missing Footage

I have a Hero 6 and I have a SD Extreme Plus 64gb.

 

Allen

GoPro Community Manager
Posts: 7,012

Re: Missing Footage

It's possible that the card itself is taking a few seconds to process each file. Your SD card should be ok, but in order to isolate this issue, if you have another SD card that is on our list of recommended cards at https://community.gopro.com/t5/en/SD-Cards-that-Work-with-GoPro-Cameras/ta-p/394308, please try that card and see if the issue continues.