Minha hero5 black não está carregando a bateria. O que pode ser?[ New ]
Re: Minha hero5 black não está carregando a bateria. O que pode ser?[ New ]
@jessicabeneti, the power or charging issue in the camera can be related to either the charging fault, charging cable, battery problem, or the camera itself. Here are some troubleshooting suggestions that will help resolve this issue: GoPro Camera Will Not Power On
If the issue persists after going through the suggested troubleshooting steps, our Support team will be able to assist you further in resolving this. You may reach out to them through https://gopro.com/help/ContactUs to initiate a callback request or chat with one of the representatives.