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%3CLINGO-SUB%20id%3D%22lingo-sub-331272%22%20slang%3D%22pt-BR%22%3EDoes%20the%20external%20microphone%20turn%20off%20the%20display%20on%20Hero%204%20Silver%3F%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-331272%22%20slang%3D%22pt-BR%22%3E%3CP%3EHello%3C%2FP%3E%3CP%3EI'm%20from%20Brazil%2C%20I%20recently%20bought%20an%20external%20microphone%20for%20my%20Gopro%20Hero%204%20Silver.%20But%20when%20I%20connect%20the%20external%20microphone%20in%20the%20camera%20the%20display%20turns%20off%2C%20I%20wonder%20if%20this%20is%20normal%3F%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EHi%3C%2FP%3E%3CP%3EI'm%20from%20Brazil%2C%20I%20recently%20brought%20an%20external%20microphone%20for%20my%20Gopro%20Hero%204%20Silver%2C%20but%20when%20I%20connect%20the%20external%20microphone%20the%20display%20shut%20down%2C%20but%20the%20camera%20still%20recording.%20Is%20that%20normal%3F%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-331272%22%20slang%3D%22pt-BR%22%3E%3CLINGO-LABEL%3EHERO4%20Silver%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E%3CLINGO-SUB%20id%3D%22lingo-sub-331698%22%20slang%3D%22en-US%22%3ERe%3A%20Microfone%20externo%20desliga%20o%20display%20na%20Hero%204%20Silver%3F%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-331698%22%20slang%3D%22en-US%22%3E%3CP%3E%3CA%20href%3D%22https%3A%2F%2Fcommunity.gopro.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F98895%22%20target%3D%22_blank%22%3E%40sunnymesa64678%3C%2FA%3E%2C%20this%20should%20not%20be%20the%20case.%20Are%20you%20using%20the%20GoPro%20Pro%203.5mm%20Mic%20Adapter%3F%20Does%20the%20camera%20continue%20recording%20when%20the%20adapter%20is%20removed%3F%20In%20addition%2C%20please%20provide%20us%20the%20make%20and%20model%20of%20the%20external%20microphone%20that%20you're%20using.%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-331702%22%20slang%3D%22pt-BR%22%3EReturn%20to%20posts%20index%20Reply%20Like%20Re%3A%20External%20microphone%20turns%20off%20the%20display%20on%20Hero%204%20Silver%3F%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-331702%22%20slang%3D%22pt-BR%22%3EI%20won%20the%20ext%20microphone%20from%20a%20friend.%20I%20do%20not%20know%20the%20make%20or%20model%20of%20it.%20But%20my%20friend%20says%20that%20microphone%20is%20original.%20However%20it%20has%20no%20GoPro%20Icon%20in%20any%20of%20it.%20So%20I%20believe%20it%20is%20not%20the%20original%20microphone%3A%20%2F%3C%2FLINGO-BODY%3E
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Tourist
Posts: 5
Accepted Solution

Microfone externo desliga o display na Hero 4 Silver?

[ Edited ]

Olá

Sou do Brasil, comprei recentemente um microfone externo pra minha Gopro Hero 4 Silver. Porém quando conecto o microfone externo na câmera o display desliga, gostaria de saber se isso é normal?

 

Hi

I'm from Brazil, i brought recently a external microphone for my Gopro Hero 4 Silver, but when i connect the external microphone the display shut down, but the camera still recording. Is that normal?


Accepted Solutions
GoPro
Posts: 1,241

Re: Microfone externo desliga o display na Hero 4 Silver?

@sunnymesa64678, in order to use any external microphone to GoPro cameras, you will need to use the GoPro 3.5mm Mic Adapter. The rear touch display should not go off when the adapter and microphone are connected. If that's the case, you may want to check the authenticity of the mic adapter and compatibility of the external microphone with the camera.

 

Can you post a photo of the Mic Adapter you have so I can check?

 

For your reference, you can also check this article for the list of recommended external microphones for GoPro cameras.

View solution in original post


All Replies
GoPro
Posts: 1,241

Re: Microfone externo desliga o display na Hero 4 Silver?

@sunnymesa64678, this should not be the case. Are you using the GoPro Pro 3.5mm Mic Adapter? Does the camera continue recording when the adapter is removed? In addition, please provide us the make and model of the external microphone that you're using.

Tourist
Posts: 5

Re: Microfone externo desliga o display na Hero 4 Silver?

I won the ext microphone from a friend. I don't know the make or model of it. But, my friend says that microphone is original. However it have no GoPro Icon in anywhere of it. So I believe it is not a original microphone :/
GoPro
Posts: 1,241

Re: Microfone externo desliga o display na Hero 4 Silver?

@sunnymesa64678, are you using the GoPro Pro 3.5mm Mic Adapter? Or do you have the microphone directly connected to the camera? 

 

Also, does the display screen continues to work if your record a video without using the Mic Adapter and external microphone?

Tourist
Posts: 5

Re: Microfone externo desliga o display na Hero 4 Silver?

Yes, is directly connected to the camera.
And still working after unplugging it from the camera. And the audio is captured in the ext microphone too... You think it can it damage my camera?
Tourist
Posts: 5

Re: Microfone externo desliga o display na Hero 4 Silver?

Do you can answer me if the original adapter and microphones happen the same thing? The display shut down, but recording still normal?
I recorded a video and the audio it ok with the microphone. I'm just afraid it damage my camera. Cause in Brazil the things are too expensive 😕😒. Thanks for your help my friend!
Tourist
Posts: 5

Re: Microfone externo desliga o display na Hero 4 Silver?

If my English is wrong, I'm sorry, I'm still studying 😊
GoPro
Posts: 1,241

Re: Microfone externo desliga o display na Hero 4 Silver?

@sunnymesa64678, in order to use any external microphone to GoPro cameras, you will need to use the GoPro 3.5mm Mic Adapter. The rear touch display should not go off when the adapter and microphone are connected. If that's the case, you may want to check the authenticity of the mic adapter and compatibility of the external microphone with the camera.

 

Can you post a photo of the Mic Adapter you have so I can check?

 

For your reference, you can also check this article for the list of recommended external microphones for GoPro cameras.