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Tourist
Posts: 2

Mi hero 7 black solo graba audio, nada de video

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Hola buenos dias, de repente mi Hero 7 Black solamante graba enl audio, no encontre actualizaciones para hacerle, despues de haber leido los foros.

GoPro
Posts: 32,193

Re: Mi hero 7 black solo graba audio, nada de video

[ New ]

Hi @tulioj8

 

What SD card are you using?

Is this also observed in other modes?

Please try re-flashing the software. Follow the manual update steps on https://gopro.com/en/us/update/hero7-black

 

Let us know how it goes.
If it's still the same, please reach out to our Support Team through https://gopro.com/help/ContactUs
Should you encounter any issue scheduling a callback or a live chat, please ensure that you are not blocking cookies and have your pop-up blocker disabled.

 

Thanks!

Ej

Tourist
Posts: 2

Re: Mi hero 7 black solo graba audio, nada de video

[ New ]
Hi, thanks for your reply, the problem was the SD card, now is back to normal 😅
GoPro
Posts: 16,038

Re: Mi hero 7 black solo graba audio, nada de video

[ New ]

@tulioj8, glad to hear that it's back working again. Let us know if anything else comes up.