Ask a Question
GoPro Support Hub Ask a question. Share an answer. Find a solution. Stay stoked.
Announcements
Is your GoPro gear up to date? Check to see If it is on our Update page.
Cameras
Reply
Highlighted
Sightseer
Posts: 1

Mi gopro hero 8 black descarga la batería mientras esta apagada

La camara esta actualizada, ademas le tengo la opcion de disparo rapido y la wifi desconectadas.....¿alguna solución?

Highlighted
Adventurer
Posts: 13,471

Re: Mi gopro hero 8 black descarga la batería mientras esta apagada

Open the smartphone app gopro, and  does the camera connect?  

Highlighted
GoPro
Posts: 9,764

Re: Mi gopro hero 8 black descarga la batería mientras esta apagada

Hello @josec6747. Make sure that a recommended SD card is used for your camera. Using SD cards that aren't recommended can cause issues like freezing as the card isn't fast enough to write the content, the camera getting hot or battery consumption is higher than normal as the camera stays in an active mode trying to sync to the card. 

 

Make sure that the camera is completely turned off by pressing and holding the power button instead of pressing it once. It will also help to disable Wi-Fi connectivity when not in use.
 
Reinstalling the firmware update of the camera can also help correct any errors with the current software installation. Using an SD card adapter, connect your microSD card to your computer and follow the Manual Update instructions specified in this article: https://community.gopro.com/t5/en/How-to-Update-GoPro-Cameras/ta-p/394229 

 
Additionally, performing a factory reset in the camera may help.