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Sightseer
Posts: 1

Mi go pro hero 7 white no reconoce SD , se traba y le dura poco la batería

[ New ]
Hola buen día,

Escribo porque desde que compre mi go pro mi tarjeta SD a veces la reconoce y a veces no. Ahora mi pantalla se quedo congelada y se traba mucho. Ya borro mis fotos mi SD porque decía error adicional que la batería le dura súper poquito. Podría por favor apoyarme?

Muchas gracias saludos

Accepted Solutions
GoPro
Posts: 6,097

Re: Mi go pro hero 7 white no reconoce SD , se traba y le dura poco la batería

[ New ]

Hi @lithestorm64645,

 

Sorry to know that you're having problems with your camera. 

Have you tried updating your camera manually?

Also are you using a recommended SD card?

 

If you haven't tried it, please check this website to know how to update it manually: https://gopro.com/help/articles/how_to/software-update-instructions-for-hero7-cameras

Also make sure to use a recommended SD card: https://gopro.com/help/articles/block/microSD-Card-Considerations#HERO7

 

Regards,

-Jay 

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All Replies
GoPro
Posts: 6,097

Re: Mi go pro hero 7 white no reconoce SD , se traba y le dura poco la batería

[ New ]

Hi @lithestorm64645,

 

Sorry to know that you're having problems with your camera. 

Have you tried updating your camera manually?

Also are you using a recommended SD card?

 

If you haven't tried it, please check this website to know how to update it manually: https://gopro.com/help/articles/how_to/software-update-instructions-for-hero7-cameras

Also make sure to use a recommended SD card: https://gopro.com/help/articles/block/microSD-Card-Considerations#HERO7

 

Regards,

-Jay