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Sightseer
Posts: 3

Mi GO PRO 8 se congela

Hace un dia quize actualizar el software por medio de la aplicacion de android, el problema esta en que se reinicio mi celular y la actualizacion quedo a la mitad, despues de eso la camara se congelo, quite la bateria para reiniciar pero ahora cuando la enciendo se se ve en la camara lo que veo pero enseguida se congela y no me deja hacer nada.

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GoPro Community Manager
Posts: 7,750

Re: Mi GO PRO 8 se congela

@anarchi - Try doing a manual update. Instructions are at https://gopro.com/en/us/update/hero8-black.

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Sightseer
Posts: 3

Re: Mi GO PRO 8 se congela

In what format is the SD formatted?

thanks for the reply

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GoPro Community Manager
Posts: 7,750

Re: Mi GO PRO 8 se congela

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Sightseer
Posts: 3

Re: Mi GO PRO 8 se congela

I am doing it, but I do not see the symbol on the screen that is being updated, it is only turning on many times and remains illuminated with a red LED.
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GoPro Community Manager
Posts: 7,750

Re: Mi GO PRO 8 se congela

That sounds like you're still having issues with the firmware then. If you have done the manual update and are still having these issues, our team at https://gopro.com/help/ContactUs can help troubleshoot this with you.